E-Group Services - Global Standard Insurance Company in Thailand | GENERALI

E-Group Services

Group Insurance Customer desiring to know of information on benefits according to Health Insurance ID Card (Gold) can check them on Generali365 Application by just entering into Service and then choosing Group Insurance Customer by pressing Policy Information and then choosing benefit information. Hence, you can easily check for information throughout 24 hours without any need to pick up your Card to view.


Group Insurance Policy Customer can check information through Generali 365 as follows:
1. Information on the Policy, benefits and details identical to Health Insurance ID Card (Gold Card).
2. Remaining Policy benefits and claim status.
3. Searching for hospitals and clinics in network of more than 500 places.

Download and register Generali 365 for 24/7 e-service.
Generali 365 Application Guidebook for Group Customers Click here (page 36 onwards)

Contact Us

Call: 1394 (Monday-Friday, 08:30 hours – 20:00 hours, Saturday 8.30 hours – 17.00 hours).
E-mail: info@generali.co.th
LINE ID: Generali Thailand Add Line
Facebook: Generali Thailand Click.
Mobile Application: Generali 365 (Free download both Android and iOS) Download.

Remarks: Application supports Android version 9.0 and iOS 10 or above only.